Stop Error at symc810.sys after installing Windows NT 4.0 Service Pack 4



Document ID: 98050195

 

Posted Date: 1999-04-06

 

Last Updated: 1999-04-06

 

Distribution: View Public Website

 

Issue
After installing Windows NT 4.0 Service Pack 4 (SP4) and rebooting, a Stop Error at symc810.sys may occur. NT will be unable to boot. This only occurs if the symc810.sys driver is loaded and started.
Procedure
To recover from this problem, follow the steps provided below.
  1. Boot from a DOS/Win95 bootable floppy disk. Note: If the System Partition is a NTFS Partition, then you will need a utility to read/write to it such as NTFSDOS.EXE which can be found on the Internet (please see http://www.sysinternals.com/ntfs20.htm for information about the NTFSDOS utility.)
  2. Replace the Symc810.sys file located in the WINNT\System32\Drivers directory with an older version.

    An older version can be found in the following locations:

    • NT v4.0 Installation CD - Symc810.sys in the i386 directory
    • Symbios Installation Disks (Can be created from the Server Setup Tool CD
    • Downloaded from http://www.lsilogic.com)

  3. The File named Symc8xx.sys must be renamed to Symc810.sys prior to rebooting the system.
  4. Remove the floppy disk and reboot the system. For alternate methods of resolving this issue, please use the link below:

    ftp://ftp.symbios.com/pub/symchips/scsi/scsidocs/sp4_fix.doc

Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.