Fatal exception error starting Windows 95



Document ID: 94000255

 

Posted Date: 1996-08-19

 

Last Updated: 1996-08-19

 

Distribution: View Public Website

 

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Information
Q133440
SYMPTOMS

When you start Windows 95, you may receive a blue error screen with the following error message:

WINDOWS This program has caused a Fatal Exception 0D at 00457:000040B1 and will be terminated.

Pressing any key causes the screen to turn black and the computer to stop responding (hang).

CAUSE

This problem can occur if you are using Adobe Type Manager with certain display drivers and the Hardware Acceleration setting is not set to Full.

RESOLUTION

Set the Hardware Acceleration setting to Full. To do so, follow these steps:
  1. Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.
  2. Click the Start button, point to Settings, then click Control Panel.
  3. Double-click the System icon.
  4. On the Performance tab, click the Graphics button.
  5. Move the Hardware Acceleration slider all the way to the right (to the Full setting).
  6. Click OK. When you are prompted to restart your computer, click Yes.



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