How to test modem in Hyperterminal with or without a dedicated line

Document ID: 94000048

Posted Date: 1996-08-19

Last Updated: 1996-08-19

Distribution: View Public Website

Applicable Models

Satellite All

Qosmio All

Portege All

Tecra All

Satellite Pro All

Information

TESTING MODEMS IN HYPERTERMINAL

1) Click on START/PROGRAMS/ACCESSORIES/HYPERTERMINAL

2) Double click on Hypertrm (phone connected to a monitor).

3) At New Connection insert a name and click OK.

4) Enter any seven digit number and click OK. (IF you do not have a separate
phone line for the modem, jump to step 4A)

4A. Click the Modify button, Configure button, and the Connection tab.
4B. Remove the check mark in "Wait for dial tone before dialing".

5)Click on General Tab. Set Speaker volume on High

6) Click OK then Click OK again

8) Push Dial (should hear dialing) push Cancel. At bottom left hand corner it
should read Disconnected.

9) Tap the Space Bar once. (should read connected)

10) Type "AT" Commands:

COMMAND	RESPONSE	MEANING	DOESN'T WORK
ATZ	"OK"	Resets Modem	No visible text: Type ATE1
AT	"OK"	Modem is responding	Bad Modem
ATM2L3	"OK"	Enables Modem to generate Sound	Bad modem
ATA	Should hear High pitch Sound	Verifies sound system and modem are communicating	Adjust system volume No sound: Bad Modem
*ATH1	Should Hear dial tone	Verifies signal from phone line	Verify phone line connection to modem. Try another phone line. Bad modem
*ATDT411	Should hear Dial tone and Modem dial	Modem is working properly	Bad modem if you hear dial tone and Modem not Dial

*Use these commands also if modem is attached to separate line

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