Printing faxes or Lotus Notes 3 to HP Deskjet or Canon Printer



Document ID: 94000004

 

Posted Date: 1996-08-19

 

Last Updated: 1996-08-19

 

Distribution: View Public Website

 

Information
If you cannot print faxes received by Multimedia Connect to an HP Deskjet or Canon printer under Windows 95, try the following procedure:
  1. select Start > Settings > Printers, then click once on the appropriate printer icon (HP Deskjet or Canon). Select File > Properties
  2. Select the "Details" property page (tab).
  3. Select the "Spool Settings..." button.
  4. The user has two options (perform either a or b, then choose OK to exit):

a. Select "Print directly to the printer", OR
b. Change the "Spool data format" from "EMF" to "RAW".
NOTE: Option (b) is probably the best since it won't slow your print operation as much.

The above steps is what has been working for most of the inkjet printers. Recently we found that none of above setting changes will work on HP Deskjet 850 printers.

NOTE:This same fix would also solve a problem printing (garbled or incomplete) in Lotus Notes version 3 under Windows 95.


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