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Windows NT 4.0 Installation Guide for the Portege 7000/7010 Computers
- Document ID: 14
- Posted Date: 1999-02-03
- Last Updated: 1999-02-03
- Distribution: View Public Website
- Applicable Models
Portege 7000CT Portege 7010CT
- Information
INTRODUCTION
The Portege 7000/7010 series models have been tested to be compatible with Microsoft Windows NT 4.0 Workstation and Microsoft Windows NT 4.0 Server. Portege 7000/7010 series computers are qualified under Microsoft "Designed for Windows NT" logo program. For more NT compatibility information, please visit the Microsoft Windows NT Hardware Compatibility List (HCL).
REQUIREMENTS
- Portege notebook computer (7000/7010, hereafter referred to as "the computer")
- Optional Portege CD-ROM Network Dock (PA2723U,) or third party external CD-ROM drive
- External floppy disk drive (bundled with computer)
- AC adapter (if battery is not sufficiently charged)
- Windows NT workstation V4.0 (hereafter refereed to as "NT 4.0")
- CD-ROM (or access to NT 4.0 installation distribution files via network connection)
- Windows NT workstation V4.0 Service Pack 3 (hereafter referred to as "SP3") CD (SP3 can be downloaded, or access to NT SP3 installation files via network connection.)
- NT Support files including Toshiba power management, device driver and utility software for Portege 7000/7010 model computers (Toshiba drivers and utilities software may be downloaded. Please search for relevant model's file section.)
Download the following support files (device drivers and NT utilities) and extract them to blank floppy disks.
Display driver
T7KVIDNT.EXE (Portege 7000) V3.22q (8-17-98)
T8KVIDNT.EXE (Portege 7010 Series) V3.22q (9-4-98)
Sound driver
T8KSNDNT.EXE (Portege 7000/7010 series) V 4.00.3322 (8-17-98)
Power Management Utilities
T8K-NT4.EXE NTU8000USB3 (8-17-98)
If you experience difficulties in transferring Windows NT Utilities or Power Management Utilities to a floppy disk(s), these may be installed after Networking configuration, then download these and extract the utilities directly to the hard disk. (See Network Support Installation below.)
Modem Driver
T8KDNTMDM.EXE (Portege 7000/7010 Series) V2.16K (8-17-98)
Bus Master IDE driver
T8KNTIDE.EXE (Portege 7000/7010) V1.1 (8-17-98)
NT System Driver (IRQMask for PCMCIA)
T8KSYSNT.EXE (Portege 7000/7010 Series) V1.2 (8-17-98)
NT MOUSE DRIVER
NTMSE243.EXE (Portege 7000/7010 Series) V3.22 (8-17-98)
NT ETHERNET DRIVER FOR LANDocker (when available)
T8KLANNT.EXE (Portege 7000/7010 Series) V1.00 (8-17-98)
Video Capture driver
None
AMD SCSI driver
(None, Portege series is not compatible with the DeskStation V+)
Other
Blank floppy diskettes for creating system bootable disk and NT Emergency Rescue Disk.
PREPARATION
- Memory: 16MB minimum, 32- 64MB preferred
- Hard Drive: Hard drive formatted with FAT 16 partition.120MB free space minimum, 500MB preferred
- Setup: TSETUP (Toshiba CMOS setup) must be modified from factory default setting in order to install Windows NT 4.0 correctly.
- Power on the computer while holding down "ESC" key
- Press the "F1" key to enter the TSETUP menu.
- Press the "HOME" key to select default setup
- Press the "PgDn" key to go to second setup menu screen. Use the arrow key to go to "PC card Controller Mode" and change it to "PCIC Compatible." If the machine has ACPI VIOS V 7.x installed, select Device Config. = All Devices, PC Card Controller Mode = PCIC Compatible.
- Press "END" to save and exit setup.
(To use 32-bit Cardbus cards under NT, "PC card Controller Mode" should be changed to "Cardbus/16bit." In this mode, 16-bit PCIC cards will not function.)
ACCESS TO INSTALLATION MEDIA FROM CD-ROM OR NETWORK
If you have access to the internal SelectBay CD-ROM at this point, skip this section and go to "Installing Windows NT WorkStation 4.0." Otherwise, you will need to create a CD-ROM boot disk or Network boot disk if NT 4.0 setup files are located on a network server.
For local installation via Portege CD-ROM Network Dock:
- Create a bootable floppy disk on another computer.
- Copy the necessary CD-ROM drivers (TOSCDROM. SYS, MSCDEX.EXE) onto the bootable floppy disk, then create CONFIG.SYS and AUTOEXEC.BAT files to gain access to the CD-ROM Network Dock. CD-ROM drivers can be found on the Toshiba web site or on the Portege 7000/7010 Recovery/Application CD bundled with the computer. This example shows how to assign a drive letter Q to the internal CD-ROM.
[Config.Sys]
DEVICE=A:\TOSCDROM. SYS
[Autoexec.Bat]
A:\MSCDEX.EXE /L:Q /D:TOSCD001 /M:10
For a local installation using a third party CD-ROM drive:
Create a system boot disk to access the external CD-ROM from real mode. (Consult CD-ROM manufacturer for detailed instructions on how to create such a disk.)
For network installation:
- Consult your network administrator on how to use a bootable disk to gain access to a file server containing NT 4.0 installation files.
This document will primarily discuss CD-ROM installation.
INSTALLATION OVERVIEW
Toshiba recommends the following installation order:
- Install Windows NT 4.0.
- Install Service Pack 3 (SP3.)
- Install the video driver.
- Install the sound driver.
- Install the modem driver.
- Install the BMIDE (bus mastering IDE driver.)
- Install NT system driver for IRQMask
- Install the mouse driver for Windows NT.
- Install network driver if needed, (PCI / ISA / PCMCIA network adapter or Toshiba LANDocker network adapter.)
- Re-install Service Pack 3 again.
- Install the Toshiba NT APM driver and utilities software.
Toshiba recommends the following steps for a computer with optional CD-ROM Network Dock:
- Install Windows NT.
- Install Service Pack 3
- Install the video driver.
- Install the sound driver.
- Install the modem driver.
- Install the BusMaster IDE controller driver.
- Install NT system driver for IRQMask
- Install the mouse driver for Windows NT.
- Create docking profile.
- Dock system into CD-ROM Network Dock.
- Install network driver if needed, (PCMCIA network adapter or CD-ROM Netowrk Dock's integrated network adapter.)
- Re-install Service Pack 3.
- Install the Toshiba NT APM driver and utilities software.
INSTALLING WINDOWS NT WORKSTATION 4.0
- Power up the computer with CD-ROM bootable disk.
- Insert NT 4.0 installation CD into CD-ROM drive.
- Copy NT i386 files from NT 4.0 CD to computer hard drive: COPY Q:\I386\*.* C:\I386 (where Q is the CD-ROM drive letter)
- Copy SP3 files from SP3 CD to C:\SP3 directory.
- Go to C:\i386 directory and type in the following command to install NT. C:\i386\WINNT /B
- When prompted for path to NT installation files, enter "C:\i386" and press the "ENTER" key to continue. Please be patient while the installation process copies files.
- When prompted that MS-DOS portion setup is completed, press the "ENTER" key to restart.
- At the Welcome to setup screen, press the "ENTER" key to continue.
- Press the "ENTER" key to accept the "IDE CD-ROM (ATAPI 1.2)/PCI IDE controller" selection.
- When prompted with the Windows licensing agreement, press the "PgDn" key to scroll down and press F8 to continue.
- Press "ENTER" to continue after default hardware and software components setup menu.
- Press "ENTER" to continue installing NT on drive C, or choose a different drive letter to install.
- Presses "ENTER" to leave file system intact (FAT 16) or choose to convert to NTFS.
- Press "ENTER" to continue installing NT in \WINNT directory or type in a different directory name to install.
- Press "ENTER" to allow NT to examine the hard drive for corruption.
- When prompted to reboot, press "ENTER" to continue.
- At Windows NT setup GUI (Graphical User Interface) screen, click "NEXT" to continue.
- Select "TYPICAL" setup option, click "NEXT" to continue.
- Enter Username and Organization name, click "NEXT" to continue.
- Enter the 20 digit Product ID number found on the NT CD package, click "NEXT" to continue.
- Enter a unique computer name and click "NEXT" to continue.
- Enter the Administrator password twice, click "NEXT" to continue.
- Select "Create an Emergency repair disk," click "NEXT" to continue.
- Select "Install the most common components," click NEXT" to continue.
- Press "NEXT" to continue installing NT networking.
- Select "Do not connect this computer to a network at this time," click "NEXT" to continue.
- Press "NEXT" to finish setup.
- Select appropriate time zone, click "CLOSE" to continue.
- Click "OK" twice to accept VGA-Compatible Display Adapter (the video driver will be installed later).
- Insert a blank floppy diskette when prompted then press the "ENTER" key to continue.
- When finished, remove the floppy disk and label it as "Portege 7000/7010 Emergency Rescue Disk."
- Press the "ENTER" key to restart the computer.
Note:
It is possible to install NT without copying i386 files to the local hard drive. However, it is recommended to do so in the event that Windows NT does not detect the CD-ROM drive after the computer reboots.Note:
WINNT /B will perform a floppy-less installation. If boot floppies need to be made, the "WINNT /OX" command will generate NT installation disk sets (3 disks) and can be used to boot up the computer from the floppy drive.Note:
Toshiba recommends using FAT16 for the initial installation, then converting to NTFS. For a detailed discussion of FAT, HPFS and NTFS file systems, please refer to the "MS Windows NT Resource Guide" within the "MS Windows NT Resource Kit." Refer specifically to Chapter 5 "Windows NT File Systems and Advanced Disk Management."Note:
A computer name should be unique so that other computers on the network can identify it, for example: "PORTEGE7000CDT"Note:
Toshiba recommends installing NT networking support after NT has been fully installed. To install networking at this point may interrupt the rest of installation process.BOOTING WINDOWS NT FOR THE FIRST TIME
When booting NT for the first time, the following menu is shown after POST (Power On Self Test).
OS Loader V4.00
Please select the operating system to start:
Windows NT Workstation Version 4.00
Windows NT Workstation Version 4.00 (VGA mode)
MS-DOS
Note:
MS-DOS may display other selection depending on the type of Operating system residing on the hard disk drive prior to NT installation. Select Windows NT Workstation Version 4.00 to start NT or NT will start if no keys are pressed for 30 seconds. Press the Ctrl+Alt+Delete keys to log on when prompted. Enter the Administrator password to log on.INSTALLING SERVICE PACK 3 (SP3)
- Boot into Windows NT.
- Insert the Windows NT Service Pack 3 CD-ROM and change to the i386 directory.
- Double click the "UPDATE.EXE" file to begin installation. If no UPDATE.EXE exists, check the CD-ROM for README files.
- Follow screen instructions to finish installing SP3. Reboot the computer when SP3 installation is finished.
INSTALLING THE VIDEO DRIVER
After downloading NT display driver "T8KVIDNT.EXE", copy it to C:\TEMP on the hard drive. Double click the file "T8KVIDNT.EXE" to extract the files. The extracted files will be stored in the C:\Display.nt4 directory (This directory may be deleted after installation is completed.)
- Boot into NT 4.0.
- Click "Start," select "Settings," and select "Control Panel." Double click the "Display" icon.
- Choose "Settings", click "Display Type."
- Click "Change," then click "Have Disk."
- Enter the correct path for the video driver files (C:\Display.nt4) and click "OK" to continue.
- For the Portege 7000CT, Choose "NeoMagic MagicMedia 128XD" and click "OK" to continue.
- For the Portege 7010CT, Choose "NeoMagic MagicMedia 256AV" and click "OK" to continue.
- Click "Yes" to proceed installing a third-party driver.
- Click "OK" to accept that driver has been installed correctly.
- Click "Close" to close display type dialog box window.
- Click "Close" to close display properties dialog box window.
- Click "Yes" to restart NT 4.0. The new display driver will not take effect until you reboot the computer.
- Choose the proper video resolution and number of colors after you reboot into NT 4.0.
INSTALLING THE SOUND DRIVER
After downloading the NT 4.0 sound driver "T8KSNDNT.EXE", copy it to the C:\TEMP directory on the hard drive.Double click the file "T8KSNDNT.EXE" to extract files. The extracted files will be stored in the C:\Audio.nt4 directory. This directory can be deleted after installation has been completed.
- Boot into NT 4.0.
- Click "Start," select "Settings," then select "Control Panel." Double click the "Multimedia" icon.
- Click "Devices."
- Click "Add."
- Select "Unlisted or Updated Driver" and click "OK" to continue.
- Enter the correct path for sound driver files "C:\Audio.nt4" and click "OK" to continue.
- Select "OPL3-SA Sound System (English)" and click "OK" to continue.
- Click "OK" to confirm sound card hardware setup. The Configuration settings are normally not accessible in this menu.
- Click "Restart Now" to restart the computer.
INSTALLING THE MODEM DRIVER
After downloading NT modem driver "T8KNTMDM.EXE", copy it to C:\TEMP directory on the hard drive. Before installing the modem driver, make sure only COM1 port has been installed under NT 4.0. To confirm this, go to Control Panel/Ports and delete any ports other than COM1. After installation, there will be a COM2 port added under Control Panel/Ports and "Toshiba Internal V.34 Modem (COM2)" added under Control Panel/Modem Properties.
- Boot into NT 4.0.
- Go to the C:\TEMP directory and double click the file "T8KNTMDM.EXE" to begin the installation.
- After the installation dialog box disappears, restart NT 4.0.
- The modem should work fine after you restart the computer.
INSTALLING THE BUSMASTER IDE CONTROLLER DRIVER
After downloading NT 4.0 BusMaster IDE driver "T8KNTIDE.EXE", copy it to the C:\TEMP directory on the hard drive. Double click the file "T8KNTIDE.EXE" to extract files. The extracted files will be stored in the directory C:\Bmide.nt4. This directory can be deleted after installation has been completed.
- Boot into NT 4.0.
- Go to the directory C:\Bmide.nt4. Right click file TOSATAPI.INF, then click "Install."
- After copying files, click "Yes" to restart the computer.
NOTE:
After installing Bus Master IDE driver, the IDE driver description will remain as "IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE controller" found in the Control Panel/SCSI adapter section. However, the ATAPI.SYS file has been updated. The new file can be identified by file date (02/24/98) and Size (26,448 bytes). Open Windows NT explorer. Go to the directory (on either hard drive or floppy disk) containing BusMaster IDE controller driver for Portege 7000/7010. Make sure both ATAPI.SYS and TOSATAPI.INF are present in the same directory. Right click TOSATAPI.INF, then click "Install."INSTALLING THE IRQMASK
After downloading the NT 4.0 system driver "T8KSYSNT.EXE", copy it to the C:\TEMP directory on the hard drive.
- Boot into NT 4.0.
- Go to C:\TEMP. Double click file T8KSYSNT.EXE to start installation.
- After the installation dialog box disappears, restart NT.
The IRQMask allows the system to free up IRQ resources that NT 4.0 reserves by default but is needed for devices such as an ATA disk.
INSTALLING THE WINDOWS NT MOUSE DRIVER
After downloading the NT 4.0 mouse driver (NTMSE243.EXE), copy it to the C:\TEMP directory on the hard drive.
- Boot into NT 4.0.
- Open Windows Explorer.
- Go to the C:\TEMP directory in the hard drive. Double click the file "NTMSE243.EXE" to begin the installation.
- When finished, reboot the computer.
- After NT 4.0 has been restarted you can change the mouse settings by clicking on "Start," select "Settings" and select "Control Panel." Double click the "Mouse" icon to change settings.
CREATING DOCKED PROFILE
If you do not have the Optional Portege CD-ROM Network Dock (PA2723U), skip this section.
To use the computer with the Optional Portege CD-ROM Network Dock (PA2723U) under NT 4.0, multiple hardware profiles are recommended to avoid configuration problems due to the lack of PnP feature in NT 4.0 operating system.
To create multiple profiles perform the following steps:
- Boot into NT 4.0.
- Click "Start," select "Settings" and select "Control Panel." Double click the "System" icon.
- Click the "Hardware Profile" tab.
- Highlight "Original Configuration."
- Click "Copy."
- Enter a unique name for the dock profile. For example, "Docked" or "Network." The "Original Configuration" may be renamed to "Undocked" or "No Network" for easier identification.
- Click "OK" twice to finish. Reboot the computer for the change to take effect. On the next reboot, you will be prompted to choose the hardware profile. Once a Docked profile has been created, you are ready to install additional support drivers for hardware devices located in the Optional Portege CD-ROM Network Dock (PA2723U).
- Shut down NT 4.0.
- Physically dock the computer into the Optional Portege CD-ROM Network Dock (PA2723U).
- Power on and select a Docked profile to boot into NT 4.0.
WARNING
: Choosing the wrong profile may result in device not working properly, event viewer error messages or both.INSTALLING A PCMCIA NETWORK CARD
- Boot into NT 4.0.
- Click "Start," select "Settings" and select "Control Panel." Double click the "Network" icon.
- Click "Yes" to begin network installation.
- Click "Next" to install wired network. Use Remote Access if applicable.
- Click "Select From List" to continue.
- Select the correct network adapter from the list. If the exact network adapter is not found, click "Have Disk." Enter the proper path to the network driver files. For example: A:\.
- Select the proper network adapter type and click "Next" to continue.
- Select all applicable network protocols and click "Next" to continue.
- Click "Next" to continue installing network services.
- Click "Next" to install the selected network components.
- When prompted for NT 4.0 files, enter "C:\i386" in the path.
- Click "Continue" to accept the I/O address and Interrupt values.
- Select applicable network type (PCMCIA) and "0" for network number. Click "OK" to continue.
- Click "OK" again to confirm using current netcard parameters.
- Click "OK" to use DHCP or "No" to specify TCP/IP configuration for non-DHCP settings.
- Enter the correct IP, DNS, WINS settings and click "OK" to continue.
- Click "Next" twice to start the network.
- Enter the correct Workgroup and Domain information, click "Next" to continue.
- Click "Finish" to restart the computer.
Note:
For 16 bit PCIC network adapter, IRQ 10 is generally recommended. For 32 bit Cardbus network adapter, IRQ 11 is generally recommended. Make sure "PC Card Controller Mode" is set accordingly first.INSTALLING A PCI/ISA NETWORK CARD (DeskStation V+)
If you do not have a DeskStation V+, skip this section.
- Install the PCI or ISA network adapter into the DeskStation V+.
- Attach computer to the DeskStation V+ and boot into NT 4.0 using the "Docked" profile.
- Click "Start," select "Settings," and select "Control Panel." Double click the "Network" icon.
- Click "Yes" to begin network installation.
- Click "Next" to install wired network. Use Remote Access if applicable.
- Click "Select From List" to continue.
- Select the correct network adapter from the list. If the exact network adapter is not found, click "Have Disk." Enter the proper path to the network driver files. For example: A:\.
- Select the proper network adapter type and click "Next" to continue.
- Select all applicable network protocols and click "Next" to continue.
- Click "Next" to continue installing network services.
- Click "Next" to install the selected network components.
- When prompted for NT 4.0 files, enter "C:\i386" as the path.
- Click "Continue" to accept the I/O address and Interrupt values.
- Select applicable network type (PCMCIA) and "0" for network number. Click "OK".
- Click "OK" again to confirm using current netcard parameters.
- Click "OK" to use DHCP or "NO" to specify TCP/IP configuration for nonn-DHCP settings.
- Enter the correct IP, DNS, WINS settings and click "OK" to continue.
- Click "Next" twice to start the network.
- Enter the correct Workgroup and Domain information, click "NEXT" to continue.
- Click "Finish" to restart the computer.
NOTE:
For a 16 bit ISA network adapter, IRQ 10 is generally recommended. For a 32 bit PCI network adapter, IRQ 11 is generally recommended.INSTALLING THE ETHERNET DRIVER FOR OPTIONAL PORTEGE CD-ROM NETWORK DOCK (PA2723U)
If you do not have a Optional Portege CD-ROM Network Dock (PA2723U) for Portege 7000/7010 series, skip this section. The Optional Portege CD-ROM Network Dock (PA2723U) is a Portege 7000/7010 series-specific docking solution with a built-in 10/100 ethernet adapter. After downloading the NT 4.0 Ethernet driver "T8KLANNT.EXE", copy it to the C:\TEMP directory on the hard drive. Double click the file "T8KLANNT.EXE" to extract the files. The extracted files will be stored in the directory C:\Landrvr.nt4. This directory can be deleted after installation has been completed.
- Physically attach the computer to the Optional Portege CD-ROM Network Dock (PA2723U).
- Boot into NT 4.0.
- Create a separate hardware profile for a docked environment ("Docked").
- Reboot the computer and select the docked profile.
- Click "Start," select "Settings," and select "Control Panel." Double click the "Network" icon.
- Click "Yes" to begin network installation.
- Click "Next" to install wired network.
- Click "Select From List" to continue.
- Select the correct network adapter from the list. If the exact network adapter is not found, click "Have Disk." Enter the proper path to the network driver files. For example: A:\.
- Select the "TOSHIBA PCI Fast Ethernet LAN on Docker" and click "Next" to continue.
- Select all applicable network protocols and click "Next" to continue.
- Click "Next" to continue installing network services.
- Click "Next" to install the selected network components.
REINSTALLING SERVICE PACK 3 (SP3)
NOTE: While reinstalling SP3, answer "No" when prompted to overwrite newer files.
- Boot into NT 4.0.
- Insert the NT 4.0 Service Pack 3 CD and go to the i386 directory (D:\i386).
- Double click the file "update.exe" to start installation.
- Restart NT 4.0 when finished.
INSTALLING THE TOSHIBA POWER MANAGEMENT SOFTWARE AND UTILITIES
After downloading the NT 4.0 Power Management Utility "T8K-NT4.EXE", copy it to the directory C:\TEMP on the hard drive. If you are not able to copy the NT 4.0 utility using a floppy disk, you may wait until the modem or network drivers have been installed and directly download "T8K-NT4.EXE" to your hard drive over the Internet.
- Boot into NT 4.0.
- Double click the file "T8K-NT4.EXE" to begin the installation.
- Shut down and restart NT 4.0 when finished. The Toshiba power management utility POWERSAVER and Toshiba NT hardware setup program can be accessed from Start/Programs.
MULTIMEDIA AND VIDEO ENHANCEMENTS SUPPORT
The following MultiMedia and Video Enhancements are supported under NT 4.0:
Microsoft Netmeeting for NT V2.0 or higher (H323 protocol only)
DVD (Data Storage Only)The following MultiMedia and Video Enhancements are NOT supported under NT 4.0:
DVD movies
MPEG2 playback
VideoBrush
RingCentral Telephony Applications
USBKNOWN NT 4.0 INSTALLATION AND SETUP ERRORS
- In event viewer, there is an error entry after NT 4.0 installation.
- In event viewer, there is an error entry after NT 4.0 installation.
- During initial NT installation, NT partition (FAT or NTFS) size greater than 4GB is not supported due to current limitations within the NT 4.0 operating systems.
Date: xxxx Event ID: 8
Time: xxxx Source: Serial
User: N/A Type: Error
Computer: Portege 7000 Category: NoneDescription: Not enough resources were available for the driver
Cause:
This error is normal. Portege 7000/7010 series computers use an internal 56K modem that may utilize up to 2 IRQ's. At this time, Windows NT 4.0 does not natively support such a modem implementation. This error entry does not cause any problem. It should be treated as information only and should be ignored.Date: xxxx Event ID: 7023
Time: xxxx Source: Service Control Manager
User: N/A Type: Error
Computer: Portege 7000 Category: NoneDescription: The Server Service terminated with the following error:
"Not enough server storage is available to process this command"
Cause:
This error usually occurs after installing software components that require NT 4.0 \i386 files such as networking. This error can be fixed by reinstalling NT 4.0 Service Pack 3.ADDITIONAL INFORMATION
Microsoft Internet Explorer V4.0A with Active Desktop feature is now supported under NT 4.0 with Toshiba NT 4.0 utilities. As part of ongoing effort to provide the best service and support, Toshiba will update drivers and utilities periodically. Please check the
Toshiba Technical Service and Support web site for updated drivers, utilities and other configuration information.- Export Control and EULA
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