Windows 98 System Tools reports User.exe is corrupted



Document ID: 10

 

Posted Date: 1999-02-03

 

Last Updated: 1999-02-03

 

Distribution: View Public Website

 

Applicable Models
Satellite All
Qosmio All
Portege All
Tecra All
Satellite Pro All

 

Issue
When running "System File Checker" in Windows 98 the file "USER.EXE" is corrupted when this file is checked.
Procedure
The following procedure will rebuild the "USER.EXE" fileduring the file checking process in "System File Checker"
  1. Boot the computer into Windows 98
  2. Click "Start/Programs/Accessories/System Information.
  3. Click the "Tools" menu.
  4. Click "System File Checker"
  5. This will bring up a window for "System File Checker".
  6. In the field "Select an option and click Start" click "Scan foraltered files" and click "Start"
  7. During the operation of "System File Checker" the file "USER.EXE" will be flagged as corrupted. In the field "What do you want to do?"choose "Update verification information" and click "OK". DO NOTchoose "Restore file", this option may change the user.exe settings and cause the computer not to boot properly.
  8. Once "System File Checker" finishes click "OK" and close "SystemFile Checker".
  9. Restart Windows 98.
  10. When "System File Checker" is run the file user.exe will be repaired successfully.
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