Configuration of Internal Modem



Document ID: 94000464

 

Posted Date: 1996-08-19

 

Last Updated: 1996-08-19

 

Distribution: View Public Website

 

Applicable Models
Portege 300CT
Portege 650CT
Portege 660CDT
Tecra 500CDT
Tecra 500CS
Tecra 510CDT
Tecra 520CDT
Tecra 530CDT
Tecra 720CDT
Tecra 730CDT
Tecra 730XCDT
Tecra 740CDT
Satellite Pro 430CDS
Satellite Pro 430CDT
Satellite Pro 440CDT
Satellite Pro 440CDX
Satellite Pro 465CDX

 

Information
CAUTION: Please read the following before performing the procedure if the unit is a 300CT.

The modem built into the 300CT is a "Win modem". This means that the modem is only supported in Windows 95 and Windows 98. The modem will not work in DOS, Windows NT, OS/2, or other operating systems at this time. The other operating systems may support the modem at a later date, check with the operating system manufacturer. If the customer needs a modem with this machine it is recommended that they use a PCMCIA modem.

Configuration of Toshiba Internal Modem
Note: if the problem with the internal modem is a connection issue with a 3rd party service (AOL, CompuServe, CC Mobile etc.), then skip step1-6 otherwise complete all steps

1. On the main desktop locate icon for Master Disk Creator.
a. Double click to open program, click ok on welcome screen
b. Locate "Toshiba Internal modem" click to highlight line. Click on make disk. Insert a 1.44mb disk into the floppy.
c. Click on create disk to start the creation of Toshiba Internal Modem. Once disk is made, close MDC.

2. Click on Start/Settings/Control Panel, double click on system Icon. Click on Device Manager, double click on modem.
a. Single click on Toshiba Internal modem, click remove to remove from Device Manager. Double click on ports (COM and LPT)
b. Single click on Toshiba modem port (COM2), click remove to remove from Device Manager. Do not restart Windows 95.

3. In Control Panel double click on Add New Hardware.
a. Click next on welcome screen, click no so Windows will not detect new
Hardware. Click next.
b. Double click on modem, click on don't "Detect my modem, I will select it from a list" Click next, and insert the Toshiba Internal Modem disk created in step1.

4. Click on have disk, the path will be A:\, click ok, displayed will be Toshiba internal modem.
a. Click next, under ports click on communications port COM1, Click next, to
finish setup click finish.
b. Restart Windows 95.

5. Once Windows 95 restarts, open Control Panel. Double click on System icon. Click on Device Manager. Double click on modems

6. Double click on Toshiba Internal Modem, click on modem Folder, under ports change from communications port COM1 to Toshiba Modem port COM2, click ok.

The modem is now reconfigured. If modem still not working use the following Steps to change the port for the internal modem.



Note: the following step will disable Multi Media Connect from Initializing the modem, causing the modem to not work, to enable the modem with Multi Media Connect follow step7 for OSR1 and step9 for OSR2 and configure modem for Toshiba Modem Port COM2


7. If Windows 95 is OSR2 skip step 6 otherwise open Control Panel double click on system icon.
a. Click on Device Manager. Double Click on ports (COM and LPT).
b. Double click on Toshiba Modem Port COM2.

8. Click on driver folder. Click on change driver.
a. Click on communications port COM2 to change the drivers for the Port to controller mode.
b. Click ok, Windows 95 will ask to restart. Click yes. Once Windows 95 restarts try using the modem.

9. If Windows 95 is OSR2, open Control Panel, double click on System icon, click on Device Manager, click on Ports COM and LPT.
a. Double click on Toshiba Modem Port COM2. Click on driver. Click on update driver. Click on no. Select from list.
b. Highlight Communications port. Click finish. Windows 95 will restart. This will enable modem to function with 3rd party Communications software.


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