Procedures for installing MultiTech modem Part # D000011110

1. Restart the computer in Safe Mode.

1. Click on the "Start" button on the task bar.
2. Click on "Shutdown".
3. Click on "Restart the computer".
4. Click on "Yes".
5. When the screen reads "loading OS" push the F5 key.
6. A pop up window stating that the system is in Safe Mode will displayed. Press "OK".

2. Delete all modems from Control Panel.

1. Click on the "Start" button on the task bar.
2. Move the mouse pointer up to "Settings" then move to the right and click on "Control Panel".
3. In the "Control Panel" window double click on the "Modem" icon.
4. Remove any modems listed on the "General" tab of the modem window.
5. Click the "X" button in the upper right hand corner of the modem window. This should close the modem window.

3. Delete all references to the Sierra modem, modem voice and wave device for voice modem from the Device Manager.

1. In the "Control Panel" window, double click on the "System" icon.

1. Click on the "Device Manager" tab.
2. Double click on "Modem".
3. Click on the "Sierra Modem" to highlight it. Click on "Remove". If there is more than one "Sierra Modem" listed, repeat this step until all references to the Sierra modem have been removed.
4. Double click on "Modem Voice".
5. Click on the "Sierra Modem Voice" to highlight it. Click on "Remove". Repeat this step until all references to voice modems have been removed
6. Double click on "Sound, video and game controllers".
7. Click on the "Wave Device for Voice Modem" to highlight it. Click on "Remove".

4. Delete 6 specific files from your system.

1. Click on the "Start" button on the task bar.
2. Move the mouse pointer up to "Find" then move to the right and click on "Files or Folders". The "Find: All Files" window will open.
3. In the Named:" field type in the file name Drvdata.bin. Click on "Find Now".
4. The "Find: All Files" window will expand to show the results of the search. In the Name column click on Drvdata.bin to highlight the file name and then press the "Delete" key on your keyboard. The file will be deleted from your system.
5. Click the "X" button in the upper right hand corner of the "Find: All Files" window. This should close the "Find: All Files" window.
6. Repeat steps A through F substituting in the following file names one at a time:

5. Copy all the files from the diskette to a folder named "Lucent56"

1. Double click on the "My Computer" icon in the upper left hand corner of your screen.
2. Double click on the C: drive icon.
3. In the C: window click on "File Move down to "New" then move over and click on "Folder".
4. D. A folder icon will appear named "New Folder". Press the backspace key once to clear out the words "New Folder". Type in Lucent56 and press enter.
5. Click on the "Start" button on the task bar.
6. Move up to "Programs" then over and click "MS-DOS Prompt". At the C:> prompt in the DOS window type Copy A:*.* C:\Lucent56\*.* and press the "Enter" key.
7. When the C:> prompt reappears type Exit and press the "Enter" key.

6. Run the Setup Program.

1. Double click on the "Lucent56" folder in the C: window.
2. Double click on the "Setup" icon. A blue screen will appear and the software for the modem will be installed. IMPORTANT (If prompted to restart the computer select "no" or "do not restart computer now".)

7. Turn the computer off.

1. Click on the "Start" button on the task bar.

1. Click on "Shutdown".
2. Click on "Shutdown the computer".
3. Click on "Yes".

8. Remove Sierra Modem.

1. REMOVE POWER CORD FROM THE COMPUTER.
2. Remove the left side cover from the computer (refer to the User's Manual if you need help with this step.)
3. Remove the retaining screw for modem card. (Take note of which slot the Sierra modem is in.)
4. Unplug the Modem Audio cable from the Motherboard (small 3 wire cable from the Sierra Modem to the Motherboard.)
5. Remove the Modem and the Modem Audio cable.
6. Reconnect the power cord to the computer.
7. Turn on the computer and let it start up all the way into Windows 95.
8. Shutdown the computer (follow the procedure in step number 7 above.)

9. Install the MultiTech modem.

1. REMOVE POWER CORD FROM THE COMPUTER.
2. Connect the new Modem Audio cable to the MultiTech modem. The connector is keyed and will only plug in one way. (Be sure to use the new cable that came with the MultiTech modem.)
3. Install the MultiTech modem into the same slot you removed the Sierra modem from.
4. Connect the Modem Audio cable to the Motherboard. When installing the audio cable to the Motherboard the orientation of the 3 wires are 2 green on the bottom and 1 red in the top right side corner.
5. Reinstall the side cover on the system.
6. Reconnect the power cord to the computer.

Turn on the computer and Windows 95 should find a MultiTech MT5634ZPW modem.

Windows 95 should find the drivers for the modem and then display:

1. New hardware found LTWIN modem and install the necessary drivers.

2.It should then find a Wave Device for Voice Modem and install the necessary software.

To finish the modem installation, connect the phone line from the outlet in the wall to the port marked "Line" on the modem connector plate. If you wish to use a telephone on the same line, connect the telephone to the port marked "Phone".

When you initially open Syncro Connect you may receive several messages that Syncro Connect cannot locate or initialize the selected telephony device. Just click on OK or next until the Syncro Connect Telephone Icon comes up. Click on the small icon in the top left corner of the phone and select "Setup Wizard" go through the setup process and when you come to "Selected Telephony Device" and it says "none" click on the down arrow and select "LTWIN Modem". Finish the setup procedure and then click on the "Test" button to allow the modem to "listen" for a dial tone. If the modem can't "hear" the phone line it will fail the testing procedure and may display an error message regarding the phone line.