Installing DVD player software

This TechNote references the installation and troubleshooting of the DVD Player software.

Items needed to install the DVD player software

Step 1:

Install the latest version of the Video Display Driver (available at http://pcsupport.tais.com.).

Download the file and extract the contents to a temporary directory (e.g. C:\VIDEO) or to a blank formatted floppy disk (e.g. A:\.).

Click Start/Settings/Control Panel/Display.

Click the Settings tab, click Advanced, click Change, click Have Disk.

In the text box, type the drive and path to the location of the video display drivers (for example A:\ or C:\VIDEO) .

Drivers install themselves, allow computer to reboot if asked to do so.

Step 2:

From the Windows 95 desktop, right click the My Computer icon

Click Properties

Click the Device Manager tab

Open the Other Devices branch

Double click the DVD Decoder entry

Select Update Drivers

Insert DVD Display Driver disk #1

Step 3:

Place DVD Display Driver disk #1 in drive A:

From the Windows 95 desktop, Double click the My Computer icon

Double click the A: drive icon

Double click Setup

Insert Disk #2 when prompted

At Video System Setup, choose M5 (this is not the default)

Reboot when asked

Step 4:

Install the GUI (Graphical User Interface)

Place the DVD Player disk in A:

From the Windows 95 desktop, Double click the My Computer icon

Double click the A: drive

Double click Setup

Restart the computer

Windows 95 should detect the DVD Decoder as the system reboots

Audio output from the DVD player may be routed to an external DVD player if Dolby digital surround sound is desired, via a special fiber optic cable. One supplier of this cable is Sony Corporation, Sony Parts Department: (800) 488-7669.

Additional Information:

When the DVD player is operating properly, a red LED can be seen flashing at the digital output port located at the rear of the computer.

To move the DVD Player to the forefront of the screen, click the secondary button on the DVD window. To move the DVD Player to the background, click the secondary button again.

Resume/Suspend mode is not supported while the computer is accessing the DVD ROM drive. Do not attempt to use Resume or Suspend when DVD media is running.

Verify that the drive is not being accessed by the computer before hot-swapping the DVD drive.

Resolutions greater than 1024x768 are not recommended, as higher settings may result in distorted viewing of the DVD media.

If the DVD drive is installed in the DeskStation V Plus, DVD media may not play properly.

The computer supports one CD ROM or DVD drive at one time. Do not attempt to run two of these drives simultaneously by installing one in the computer's SelectBay slot and one in the DeskStation V Plus slot.

If a blank screen appears while watching DVD media, disable the Shut off monitor selection in the Display Properties window. Locate Display Properties by clicking Start/Settings/Control Panel/Display.

If an active screen saver interrupts DVD viewing, disable the screen saver by clicking Start/Settings/Control Panel/Display and selecting the Screen Saver tab

DVD media may appear distorted when "Stretch" is enabled and the video resolution is set to 640x480 or 800x600. If the video display is set to 800x600, disable stretch by clicking Start/Settings/Control Panel/Display. Click Properties, then click the Toshiba tab. Select DOS Text Mode Stretch. Select Disable.

When running DVD media, the video camera applications will not run. To use video camera applications, first turn off the DVD player and then launch video camera applications.

Troubleshooting:

Should problems occur when using the Toshiba Tecra 750DVD player, please review the following information to resolve the problem. Make note of the symptoms since the solution to the problem is somewhat different for each symptom.

Unable to open VPM interface message appears in a dialog box.

Re-install Video Driver (Step 1 above) ensure M5 is chosen as the display type

VPM error appears in a dialog box.

Re-install Video Driver (Step 1 above)

Toshiba Media Player software starts correctly but the DVD disk does not play.

Set the drive letter of the DVD rom to E: (or to the drive letter owned by the DVD drive.) This can be checked by opening the My Computer icon, and viewing the description for the DVD Rom icon.

If the DVD application opens but does not play DVD disks automatically, check that the DVD drive has a valid drive letter; from the DVD Player Application, click Options, Settings, DVD drive = (<DRIVE>:) where <DRIVE> is D:, E:, etc.