PowerSaver Utility Error Message under Windows NT 4.0



Document ID: 98050085

 

Posted Date: 1998-10-16

 

Last Updated: 1998-10-16

 

Distribution: View Public Website

 

Issue
After installing Toshiba PowerSaver utility for Windows NT, selecting START/SHUTDOWN and choose "CLOSE ALL PROGRAMS AND LOG ON AS A DIFFERENT USER." When logging in as a different user, the following error message may appear: "The driver\powersave failed to complete a canceled I/O request in the allotted time." Clicking "OK" will remove the error message and continue.
Procedure
This error message is attributed to a limitation with the current version of Toshiba PowerSaver utility. When logging on as a different user, the system attempts to start Pwrsave.exe. Because there is another copy already running, Windows NT will not be able to complete the request. This problem does not occur through normal NT log on or suspend/resume process. It only occurs when trying to shutdown Windows NT and log on as a different user. To work around this problem, perform the following steps:
  1. Click on "Start", Select "Settings" and click on "Control Panel."
  2. Double click on the "Power Saver" icon.
  3. Go to the "Power Saver Indicator" section, and remove the check under "SHOW POWER MODE ON TASKBAR" option.

Toshiba will be releasing a new version of Power Saver utility shortly which should solve this problem.

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