Repairing Ring Central Fax After Office 97 Has Been Installed



Document ID: 98050113

 

Posted Date: 1999-01-01

 

Last Updated: 1999-01-01

 

Distribution: View Public Website

 

Applicable Models
Satellite 305CDS
Satellite 310CDS
Satellite 310CDT
Satellite 320CDS
Satellite 320CDT
Satellite 330CDS
Satellite 330CDT
Satellite 4000CDS
Satellite 4000CDT
Portege 7000CT
Tecra 520CDT
Tecra 530CDT
Tecra 550CDT
Tecra 780CDM
Tecra 780DVD
Tecra 8000

 

Issue
Unable to fax documents from Ring Central after the installation of Office 97.
Procedure
The following procedure will setup Ring Central to attach documents to a fax. NOTE: The "Toshiba Backup/Recovery" CD must be inserted into the CD-ROM drive to follow this procedure.
  1. Boot the computer into Windows 95/98.
  2. Click "Start", select "Settings" and then select "Control Panel."
  3. Double click the "Add/Remove Programs" icon.
  4. In the list of programs single click "Ring Central", click the "Add/Remove" button.
  5. Click "Yes" to begin un-installing "Ring Central."
  6. Click "OK" when un-install has completed.
  7. In the list of programs single click "Office 97", click the "Add/Remove" button to un-install Office 97.
  8. Once Office 97 has been un-installed restart Windows 95/98.
  9. Once Windows 95/98 restarts reinstall Office 97.
  10. Once Office 97 has been installed restart Windows 95/98.
  11. Once Windows 95/98 restarts, double click the "My Computer" icon on the desktop. Double click the CD-ROM drive icon to start the "Toshiba Application CD Setup" program.
  12. In the list of programs single click "Ring Central", click the "Install" button.
  13. Click "Next" at the welcome screen.
  14. Click "Yes" at the "Software License Agreement" screen.
  15. Accept all defaults for "Destination Directory" and click "Next."
  16. Accept all defaults for "Program Folders" and click "Next."
  17. At the "Default Printer" screen, click "Next" 2 times to begin the installation.
  18. Once the installation is complete click "Yes" to restart Windows 95/98.
  19. Once Windows 95/98 restarts "Ring Central" will be configured.
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