Some THRiVE 10" tablets were shipped with an Android platform build that is incompatible with the email hot key button on the TOSHIBA Wireless Keyboard.

Update the platform to the 3.1.01.5.0032 or higher build. Next, perform a tablet Factory data reset to complete the process. The THRiVE 10" tablet will then be ready to "pair" to the TOSHIBA Wireless Keyboard.

This document is broken down into the various sections listed below. The sections describe the separate tasks needed to set up the THRiVE 10" tablet for use with the TOSHIBA Wireless Keyboard. While the tasks need to be performed in the order listed feel free to perform the tasks using only the specific instruction sets you deem necessary. For example, if you have not downloaded applications or personal data to your tablet you wish to keep, you would skip Sections 2 and 4.

Section 1 - Prepare your THRiVE for the update

Section 2 - Backing up applications and data on TOSHIBA tablets running the Android platform 

Section 3 - Updating the Android platform on TOSHIBA tablets  

Section 4 - Backing up personal data on TOSHIBA tablets running the Android platform

Section 5 - How to perform a Factory Data reset on TOSHIBA tablets running the Android platform

Section 6 - Turn on Bluetooth and pair the THRiVE tablet with the TOSHIBA Wireless Keyboard

Section 1 - Prepare your THRiVE for the update

1. Before starting this process make sure your THRiVE is:
   1. Connected to AC Power
   2. Connected to a "live" internet connection.

Section 2 - Backing up applications and data on TOSHIBA tablets running the Android platform        Back to top

1. Turn on the tablet.
2. Start the process from the Central Home screen.
3. Tap the "Apps" icon in the upper right hand corner of the screen (indicated by the red box in Fig. 1)

Fig. 1 

4. On the "Applications" screen, make sure the menu at the top of the screen is set to "All" (indicated by the red box in Fig. 2). If it isn't, tap the "All" button to set it. To view all the available applications scroll the screen in the direction of the red arrow also seen in Fig. 2.

Fig. 2

5. Scroll the screens until you see the application entitled, "Settings" (indicated by the red box in Fig. 3). Hint: The applications are in alphabetical order.

Fig. 3

6. At the Settings page, on the left hand side tap, "Privacy" (indicated by the red box in Fig. 4).

Fig. 4

7. On the right hand side menu, tap "Back up my data" and "Automatic restore". Checkmarks should appear in the boxes (indicated by the red boxes in Fig. 5).

Fig. 5

8.  If you have downloaded applications from the Marketplace, after a Factory Data reset is performed connect to the Marketplace. At that time the Marketplace application will automatically begin downloading the applications you've previously downloaded. PLEASE note that this process will NOT backup your personal data such as pictures, music, data files, etc.

Section 3 - Updating the Android platform on TOSHIBA tablets                                                                   Back to top

1. Follow steps 1 through 4 in the section above to get to the "Applications" screen.
2. Scroll the screen until you get to the "Service Station" icon (indicated by the red box in Fig. 6).

Fig. 6

3. At the top of the screen you will see the "Android version" (indicated by the red box labeled "1" in Fig. 7). To check to see if any updates are available tap the "Check for updates" button (indicated by the red box labeled "2" in Fig. 7). In the example shown there is an update available (indicated by the red box labeled "3" in Fig. 7). Tap the available update to start the download.

Fig. 7

4. When the "Software Update Details" page loads, tap the "Download" button (indicated by the red box in Fig. 8).

Fig. 8

5. When the "System Update Instructions" page loads, tap the "Update System" button (indicated by the red box in Fig. 9).

Fig. 9

6. Tap "OK" when the notification pops up stating, "The device will now reboot to continue the system update" as shown in Fig. 10.

Fig. 10

Section 4 - Backing up personal data on TOSHIBA tablets running the Android platform                       Back to top

There are several ways to back up data on TOSHIBA tables running Android. Users can go out the internet and select any number of "services" that will allow them to save data out to "the cloud" (internet servers,) for free in some cases and in others for a fee.

This section will focus exclusively on backing up data to physical devices, specifically SD Cards or USB storage device (USB memory sticks, Hard Drives, etc.)

1. Place either an SD Card or a USB storage device into the appropriate slot (see Fig. 11).

Fig. 11

2. Locate and launch the File Manager application. By default the application can be found on the Home Screen just to the right of the Central Home screen (indicated by the red box in Fig. 12).

Note: If File Manager cannot be found follow steps 1 through 4 in "Section 2 - Backing up applications and data on TOSHIBA tablets running Android" to locate and launch it.

Fig. 12

3. When the TOSHIBA File Manager opens you can select the folder(s) you want  to save files from. In our example we will demonstrate how to save files taken by the internal cameras on the TOSHIBA THRiVE. By default pictures and video taken with the internal cameras are kept in the "Camera" folder. This folder is located within the DCIM (Digital Camera IMages) folder. Tap the DCIM folder to open it (indicated by the red box in Fig. 13).

Fig. 13

4. Tap the "Camera" folder to open it (indicated by the red box in Fig. 14)

Fig. 14

5. Tap the "Select File" button from the gray menu bar on the bottom of the screen (see Fig. 15).

Fig. 15

6. To select individual files, tap the "grayed-out" checkmark in the upper right hand corner of the file you want to select (indicated by the red box labeled "1" in Fig. 16). To select all the files,  tap the "Select All" button from the gray menu bar at the bottom of the screen (indicated by the red box labeled "2" in Fig. 16).

Fig. 16

7. Once you have selected the files you wish to save, tap the "Copy" button from the gray menu bar at the bottom of the screen (indicated by the red box in Fig. 17). This action will cause the system to retun to the default File Manager screen which is the "Internal Storage" screen.

Fig. 17

8. Tap the appropriate icon at the top of the screen for the device type you are using (SD Card or USB storage device, indicated by the red arrow in Fig. 18).

Fig. 18

9.  Tap the paste button on the gray menu bar at the bottom of the screen (indicated by the red box in Fig. 19.)

Fig. 19

10. Follow this same process to move files from other folders that contain your personal data to either SD Cards or USB storage devices.

Section 5 - How to perform a Factory Data reset on TOSHIBA tablets running the Android platform     Back to top

WARNING: Performing a Factory data reset will cause you to lose all downloaded applications and personal data. If you have not saved these items and wish to, return to sections 2 and 4 to do so at this time.

1. Follows steps "1 through 5" to in "Section 2 - Backing up applications and data on TOSHIBA tablets running Android" to get to the Settings area.
2. On the menu at the left hand side of the screen tap, "Privacy" (indicated by the red box  labeled "1" in Fig. 20), then tap, "Factory data reset" (indicated by the red box labeled "2" in Fig. 20).

Fig.20

3.  Tap the "Reset tablet" button (indicated by the red box in Fig. 21).

Fig. 21

4. Tap, the "Erase everything" button (indicated by the red box in Fig. 22).

Fig. 22

5. The system will complete the reset process then reboot to the log-in screen.                                                   

Section 6 - Turn on Bluetooth and pair the THRiVE tablet with the TOSHIBA Wireless Keyboard                   Back to top

1. Once the system has rebooted and you are back to the Central Home screen, follow steps "1 through 5" in Section 2 - Backing up applications and data  on TOSHIBA tablets running the Android platform, to get to the Settings area.
2. From the menu on the left hand side of the screen make sure, "Wireless & networks" is selected (indicated by the red box in Fig. 23).

Fig. 23

3. From the menu on the right hand side of the screen, tap, "Bluetooth" to turn it on (indicated by the red box in Fig. 24).

Fig. 24

4. Next, from that same menu tap, "Bluetooth settings" (indicated by the red box in Fig. 25).

Fig. 25

5. On the TOSHIBA Wireless Keyboard (the physical device), use a pen to push in the "discovery" button on the underside of the unit (indicated by the red arrow in Fig. 26).

Fig. 26

6. Back at the "Bluetooth settings" screen tap, "Find nearby devices" (indicated by the red box in Fig. 27).

Fig. 27

7. Tap, "Toshiba Bluetooth Wireless Keyboard" (indicated by the red box in Fig. 28).

Note: It may take a few moments for the system to populate the "Found devices" area with the name of the device. It may first appear as a series of letters and numbers.

Fig. 28

8. On the TOSHIBA Wireless Keyboard (the physical device), type the code given (see Fig. 29) in the "Bluetooth pairing request" pop-up, then press enter.

Note: With each new pairing of the device and the tablet a "new" code will be presented for use.

Fig. 29

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