The message "3D Experience Requires 3D Enabled TV and Player" when attempting to play a Blu-ray 3D movie
- Issue
On 3D enabled models the message below "3D Experience Requires 3D Enabled TV and Player" when attempting to play the Blu-ray 3D movie is displayed.
- Resolution
In order to play Blu-ray 3D movies, the display driver 8.17.12.5735 or greater and the WinDVD BD for TOSHIBA Player Enhancement are required.
Download and install the appropriate display driver, and the WinDVD BD update from the lists below. These components support Blu-ray 3D.
Note: The display driver & WinDVD BD hyperlinks below are for the latest versions available as of 7/21/10.
To browse for the latest updates, see Support Bulletin 98081213, "Obtaining downloads and support docs from the Toshiba Support website."
1. nVidia Display Driver version 8.17.12.5735 or higher (Install First)
1. nVidia Display Driver for Windows 7 64-bit
2. nVidia Display Driver for Windows 7 32-bit
To determine if your Computer is running a 32-bit or 64-bit Operating System:
1. Click Start, right-click on Computer, then select Properties.
2. Check the System type, as shown in the red box below.
2. WinDVD BD for TOSHIBA version 10.0.5.509 or higher
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.