Toshiba support for 2015 & later TV models

Document ID: 4007553


Posted Date: 2015-05-19


Distribution: View Public Website



This page will help you find support information on Toshiba TV's manufactured in 2015 or later.

For visual products and services, visit the following website:

Toshiba Visual Solutions Corporation

Toshiba Visual Solutions Corporation and its subsidiaries ceased to be the subsidiaries of Toshiba Group on February 28, 2018. they will continue to develop, sell, and offer repair and support services for Toshiba and REGZA-brand visual products.


First to determine if your Toshiba TV was manufactured in 2015 or later look on the TV Model label located on the back of your television for the manufacture date. The label below illustrates how to find the manufacture date (outlined in red).

If your TV model is manufactured in 2015 or later then go to the Toshiba Visual Solutions Corporation link shown in the Notice at the top of the page

If your TV model is manufactured in 2014 or earlier then CLICK HERE for information and support

If your TV is a Toshiba 2015 or later TV Model you can also visit or call (855) 527-2411

An additional way to determine if your model is a 2015 or later TV look on the back of the original remote that came with your TV  and if you see the phone number 855.527.2411 as in the example below:




Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.