 |
Increase Sales Finding ways to expand your sales to your current customers, your installed base, is key to successful repeat selling. Customers who lease equipment will not keep it as long as customers who purchase and our technology refreshment plan is designed to help you move your customer to the latest technology, and that means new and more frequent sales for you. Even if your customer does not upgrade before the end of the term, research shows that customers who finance are more likely to shop again with the same source. And, if your competition tries to offer your customer a trade-in price to replace their equipment, TFS can provide a built-in price advantage. Refute Pricing Objections Quoting low monthly payments allow you to overcome most customers' number one objection: price. TFS makes it easier for you to de-emphasize price as a closing issue. When your customer can easily justify add-ons by the small incremental change in their monthly payment, you will find it easier for you to sell additional equipment, upgrades and services. Additionally, once their interest is there, you can uncover customer objections such as budget constraints, tax considerations, competitive offers, equipment strategies, or replacement cycle considerations, and use TFS as a solution to these concerns. Retain Customers It costs five times more to replace a customer than to retain one. Therefore, it pays to concentrate on increasing sales to your existing customer base. By partnering with TFS, we can help you control and retain your customers' financial footprint. Control Sales Financing increases your control of the sale. Sometimes the best solution does not win the deal but, the most affordable one does. When you provide both equipment and financing to your customer they will enjoy the value of one-stop shopping. TFS can help you and protect you even after the sale. Offer a Total Toshiba Solution Toshiba Financial Services can package all of your customer's technology needs into a single payment, representing a significant value in terms of saved time and decreased frustration. Unlike banks that may only finance the cost of hardware, our program allows you and your customers to bundle hardware, software, maintenance, training, systems integration, initial sales/use taxes and installation into lease payments. Access Manufacturer Residual Knowledge Working through Toshiba means we know your business. No one knows the value (i.e. residuals) of your Toshiba products better than we do. That translates into the best lease rates possible for your company. Additionally, working with the manufacturer, you will have the best information possible with which to make your leasing decisions, as well as "insiders" to match your technology and financial objectives. Receive Speedy and Accurate Service We emphasize these qualities in everything we do, particularly in how quickly we respond to your calls, make credit decisions and are able to fund you the same-day. Using Six Sigma tools, we're continually making improvements to our processes. Our people and culture make the difference. In our work culture you will be served with unyielding integrity. Our people act on your needs to help you succeed with your customers. |